We were referred to and retained Steve to negotiate our first collective agreement. As an employer, we also operate a unionized catering center in Vancouver. Steve led us in negotiations and was able to achieve a recommended first agreement that was far better than we expected. Since that time, Steve has acted as our chief spokesperson in collective bargaining in both our Toronto and Vancouver locations.

He has always represented our best interests and has negotiated recommended agreements that have been achieved within the mandate provided. He has provided valuable counsel in order to assist CLS in achieving labour outcomes that positively positioned our business within a highly competitive environment. Steve has a deep understanding of the bargaining process and understands the complexities of negotiations.

He does his homework, takes a solution-based approach to solve issues and does not back away from difficult issues or conversations. Steve has also provided valuable advice and counsel on a number of labour and employment issues.

We have 850 production employees and 85 office staff. Steve has been our counsel on all employment-related matters since 2010. He has handled workplace investigations, human rights complaints, employment standards and wrongful dismissal files. He has provided day-to-day advice on employment issues, assisted with policy development and created and delivered proactive and educational information sessions to our management group. Steve has proven himself to be responsive, reliable and he provides sound and practical legal advice. He has assisted us in managing our legal spend by providing alternate fee billing arrangements that work for both parties. Steve has developed strong relationships with our HR team, our Senior Leadership Team and our President by providing excellent service and sound advice to all levels. We are grateful to have him as a support to our business.